Personal Information Collection

This Statement is made by C2 SQUARE INTERNATIONAL LIMITED (“C2 SQUARE”) in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of the Laws of Hong Kong Special Administrative Region ('the PDPO'). This Statement intends to notify you why your personal data is collected, how it will be used, to whom the personal data will be transferred to, and to whom data access requests are to be addressed.

 

Types of Personal Data Held

We hold four broad categories of personal data, namely customers’ personal data, business associates’ personal data, employment-related personal data and website users’ personal data.

 

Collection - Why We Collect Your Data 

From time to time, we may collect your personal data to provide our services to you and in an effort to improve your customer experience. You are not obliged to provide your personal data to us but if you do not, we may not be able to provide you with some of the information, materials, services and/or products of C2 SQUARE.

We will indicate in the relevant forms or applications if the required personal data is for obligatory or voluntary purposes. If personal data is to be used for an obligatory purpose, you MUST provide your personal data to us if you want us to provide the service for which you are applying.  If personal data is only to be used for a voluntary purpose, you can tell us not to use your personal data for that purpose and we will refrain from doing so.

If you are under the age of 13, you must ask your parent or guardian before providing any personal data to us.

 

Use - How Your Data May Be Used

Personal data held by us will be used:

  1. to facilitate the daily administration and operation of our business and improvement to our services and products for customers;
  2. for identity verification, matching and/or records and for maintaining communication with our customers and updating of their profile;
  3. for handling enquiries and feedbacks for improvement of services
  4. for internal statistical and analysis purposes; and
  5. to update our customer with news and events

 

Use of Personal Data in Direct Marketing

We intend to use your personal data in direct marketing, and we may not so unless we have received your consent (which includes an indication of no objection to the intended use).

We would like to use your name and contact details (such as telephone number, email address and/or correspondence address) for marketing the services, products and promotional events through various communication means such as direct-mail, email, telephone, SMS, printed matter, newsletter, brochure and leaflets.

You may, at any time without charge, choose to opt-out from us using your personal data for direct marketing by writing to us at C2 SQUARE INTERNATIONAL LIMITED, Unit 2002, 20/F., Overseas Trust Bank Building, 160 Gloucester Road, Wan Chai, Hong Kong (Attention: Corporate Data Privacy Officer), or by email to 

 

Transfer of Your Personal Data

Personal data held by us will be kept confidential but we may disclose/transfer such data to the following parties (whether within or outside the Hong Kong Special Administrative Region) for the purposes set out in this Statement:

  1. any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment, content, information or other marketing and promotional services to us in connection with the operation of our business and activities at or in relation to C2 SQUARE;
  2. any person under a duty of confidentiality to us or who has undertaken to keep your personal data confidential and use them in strict compliance with the requirements of the PDPO; and
  3. any person to whom we are under an obligation under law to make disclosure.

 

Personal Data Security

We strive at all times to ensure that your personal data will be protected against unauthorised or accidental access, processing, erasure or other use. We have implemented appropriate physical, electronic and managerial measures to safeguard and secure your personal data.

 

Retention of Data

We will keep your personal data for not more than five years to fulfil the purpose for which the data was collected or comply with the relevant rules, regulations and laws of Hong Kong.  Personal data which is no longer required will be destroyed.

 

Data Security

Your personal data will be kept in the office of C2 SQUARE and are accessible only to our authorised employees and service providers.

 

Data Access / Correction Requests

Under the PDPO, any individual has the right to request access to and correction of his or her personal data held by us. C2 SQUARE has the right to charge a reasonable fee in relation to administering and complying with their data access or correction requests.

 

If you wish to access or correct your personal data held by us, please send your request to:

Compliance Officer

C2 SQUARE INTERNATIONAL LIMITED

Unit 2002, 20/F., Overseas Trust Bank Building, 160 Gloucester Road, Wan Chai, Hong Kong

or by e-mail: